Frequently Asked Questions
How are schedules organized?
Courses run in 4–8 week blocks with predictable weekly time slots.
How large are groups?
Small groups, typically 4–6 learners, for personalized attention.
Do we need materials?
Household items are enough. We provide a simple checklist per course.
What is the refund policy?
Full refund before the second lesson of a new block.
How do I enroll my child?
Choose a course, select a schedule, and complete the short signup form. You will receive a confirmation email within minutes.
What ages are the courses for?
We support early learners ages 3–7 with leveled activities and guidance tailored to each stage.
Are classes online or in-person?
Most classes are live online with optional in-person meetups in select cities.
Can we try a lesson first?
Yes, we offer a one-time trial lesson. If it’s not a fit, you won’t be charged for future sessions.
What payment methods are accepted?
We accept major cards and local bank transfers. Invoices are available upon request.
How do I contact support?
You can reach us weekdays 9:00–18:00 at +1 (415) 284-9037 or via the contact form in your account.